This topic contains 10 replies, has 5 voices, and was last updated by  Jen Cueva 6 months, 3 weeks ago.

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    Posts
  • #16076
     Kathleen Sheffer 
    Participant

    We broke 500 members this week, and it’s so exciting to watch our forums grow. I wanted to check in with you all and make sure we are still creating a positive experience through this site. I’m familiar with all the inner workings of our WordPress site, but even I can get a bit lost in all the activity.

    Today I thought I’d outline some tools for you to use the forums most effectively and efficiently. You can always private message @brittany-foster or me if you get frustrated and need some technical support!

    Here’s what you see when you first navigate to the forums from the main Pulmonary Hypertension News site.

    From here you can pick a forum you are most interested in (they’re listed in alphabetical order) and read all the posts under that theme.

    If you’re more interested in the latest responses, you might select one of the newest topics or recent responses from the sidebar.

    More often, I navigate to the Activity tab. On this page, I can sort through the latest activity. If I am specifically looking to welcome our new users, I’ll select Show: New Members. You might want to select Show: Topics to filter out profile updates and new signups and get straight to the latest content and discussions.

    New to our site is the Forum Help tab. If you would like to reach our technical support team, you can describe your issue in this contact form. As usual, you are welcome to message Brittany and me. We’re not always online, but one of us will respond within 12 hours to assist you.

    Do you have any questions about using our forums? Have you found other ways to efficiently access the content you’re looking for? Honestly, I’m still learning, so please share your tips with me! Our team keeps adding features to improve your experience, and we value your feedback.

  • #16190
     Vanessa Vaile 
    Participant

    I just tried to comment in a post thread and have been getting an error message.

  • #16196
     Donna Adams 
    Participant

    I’ve been getting that error message also.

    • #16197
       Brittany Foster 
      Keymaster

      Hi Donna and Vanessa,
      I will be sure to bring this up to our tech department on Monday morning when everyone is back! Thank you for bringing this to our attention. Unfortunately, one of the things about working with computers is that sometimes there can be glitches in the system or the computer marks something as an “error” that isn’t! I’ll see what we can do about this. If this were to happen again though and you really wanted to post it, feel free to message Kathleen or me and we can post the update or reply for you and tag you in it so you are able to get the responses from it.

  • #16485
     Jen Cueva 
    Participant

    I just have a question, aren’t we all already friends on here as we all comment on the topics? Maybe I just asked before and forgot ( yes, I’ll blame CRS ) …I’m getting friend requests here and unsure why and what does accepting the friends include differently than using the forums?

    Thanks in advance 🙈

    • #16486
       Kathleen Sheffer 
      Participant

      I do not understand the friend request feature myself – I just accept them when I remember. I don’t think it has an impact on your ability to communicate with other members. Sorry I don’t have a better answer.

    • #16502
       Brittany Foster 
      Keymaster

      Yea I don’t think that feature really means too much! It’s like an open Facebook type thing where you actually don’t have to be someone’s “Friend” to see what they are commenting and posting and you can still reply to them! I’m pretty sure you can still send direct messages too.

      • #16515
         Jen Cueva 
        Participant
      • Lol @brittany-foster, well it helps that you and Kathleen both are on the sa,e page! I I thought I was losing it…🙈
  • #16488
     Jen Cueva 
    Participant

    Haha Kathleen, thanks …now I feel a little better about not getting it, lol …

    Hope you’re doing well ! 🤗

    • #16489
       Kathleen Sheffer 
      Participant

      Doing well! Trying to keep up with your posts! Great to see you on here 🙂 Hope you are feeling good.

  • #16490
     Jen Cueva 
    Participant

    Good😊
    Sorry , I’m just trying to play catch up some after being MIA awhile, lol 😂

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